About the Role
The Panchrome Project is looking for an organised, proactive, and people-friendly Office Assistant to join our team.
Key Responsibilities
• Answer phone calls and assist customers with enquiries
• Respond to emails in a professional and timely manner
• Communicate with customers and provide support when required
• Maintain and update Excel spreadsheets and internal records
• Assist with administrative and office operations
• Coordinate with different teams to ensure smooth workflow
• Use AI tools such as ChatGPT, Claude, or Google Gemini to improve productivity by assisting with email drafting, document preparation, research, summarisation, and routine administrative tasks.
Why Join The Panchrome Project?
The Panchrome Project is one of India’s leading platforms dedicated to analog photography. We work across film distribution, photography education, processing, ecommerce, and community initiatives.
Joining Panchrome means becoming part of a passionate team that values curiosity, initiative, and continuous learning. You’ll gain exposure to a dynamic creative business where no two days are the same, work with modern tools and technologies—including AI—and contribute to projects that support photographers and the growing analog photography community across India.
If you’re organised, dependable, enjoy working with people, and are excited to be part of a creative environment, we’d love to hear from you!
Requirements
• Excellent written and spoken English • Good communication and interpersonal skills • Proficiency in Microsoft Excel and Microsoft Office / Google Workspace • Strong organisational skills and attention to detail • Ability to multitask and work independently.
• Prior experience in customer service or administration is an advantage, but not mandatory